# Customer Technical Support Specialist at FullSeam

- Company: FullSeam
- What the company does: FullSeam is your AI-powered finance and accounting teammate. AI agents that handle accounts receivable, accounts payable, cash application, reconciliation, and more. Backed by Y Combinator.
- Company website: https://fullseam.com
- Type: Startups (AI role)
- Level: Mid level
- Location: Boise, ID
- Work setup: On-site
- Posted: 2026-08-31
- Apply by: 2026-10-15
- Apply: https://fullsteam.wd1.myworkdayjobs.com/en-US/External/job/Boise-ID/Customer-Technical-Support-Specialist_JR102274
- Page: https://www.1752.vc/careers/jobs/fullseam-customer-technical-support-specialist/

## About the role

Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing their customers with seamless experiences. With a dynamic and growing team of over 1,900 employees, we are committed to driving innovation and delivering best-in-class software and payment solutions that empower small and medium-sized businesses across numerous industries. Our purpose is to help our customers grow their businesses and delight their customers.

## What they're looking for

- Customer-focused, positive, and collaborative approach
- Strong troubleshooting and problem-solving skills
- Excellent written, verbal, and interpersonal communication skills
- Ability to explain technical concepts clearly to non-technical customers
- Strong presentation and training skills
- Ability to adjust communication and training style based on the customer's needs and technical experience