# Senior Member Success Associate, Social at Function Health

- Company: Function Health
- What the company does: It’s time you own your health. Function includes 160+ lab tests and personalized protocols for instant action. Tracked over time in one secure place. Backed by Battery, General Catalyst and a16z.
- Company website: https://www.functionhealth.com/?utm_source=google&utm_medium=Google&utm_campaign=20800990020&utm_content={adid}&utm_term=function%20health&gad_source=1&gad_campaignid=20800990020&gbraid=0AAAAAqiw_KFExiKCoQ9G5NEKwcrrjePXb&gclid=Cj0KCQiAi9rJBhCYARIsALyPDttmpuDOephC5Um1LdEhfu26AqPmxZ67mRocG5lC6iFX7x2YcWSfeKMaArUgEALw_wcB
- Type: Startups
- Level: Senior
- Location: United States - Remote
- Work setup: Remote
- Posted: 2026-10-29
- Apply by: 2026-12-13
- Apply: https://jobs.gem.com/function-health/am9icG9zdDpb14VTqSsHra6Y3srGyL4d?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/function-health-senior-member-success-associate-social/

## About the role

Function Health is the AI operating system for health, designed to empower people to live 100 healthy years. We are redefining how individuals understand, measure, and improve their health by moving beyond the limitations of traditional care and enabling comprehensive, continuous insight into human biology. Function has been recognized as one of Fast Company’s Most Innovative Companies of 2024 , and is venture-backed by Redpoint and other leading venture firms. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 3+ years of experience in member or customer success, operations, client services, social media/community management, or a related field
- Demonstrated excellence in member-facing or customer-facing case handling , with strong judgment around tone, quality, and escalation
- Ability to independently navigate nuanced situations where an established macro or playbook may not provide the answer
- Strong working knowledge of Sprout Social and Intercom , including the ability to troubleshoot workflows and help others use the platforms effectively
- Excellent written communication and an ability to adapt voice and tone across short-form social responses, sensitive member interactions, internal documentation, and project updates
- Experience providing peer coaching, QA, training, or mentorship without relying on formal managerial authority


Source: 1752vc Careers, https://www.1752.vc/careers/jobs/function-health-senior-member-success-associate-social/