# Team Lead, Member Support at Function Health

- Company: Function Health
- What the company does: It’s time you own your health. Function includes 160+ lab tests and personalized protocols for instant action. Tracked over time in one secure place. Backed by Battery, General Catalyst and a16z.
- Company website: https://www.functionhealth.com/?utm_source=google&utm_medium=Google&utm_campaign=20800990020&utm_content={adid}&utm_term=function%20health&gad_source=1&gad_campaignid=20800990020&gbraid=0AAAAAqiw_KFExiKCoQ9G5NEKwcrrjePXb&gclid=Cj0KCQiAi9rJBhCYARIsALyPDttmpuDOephC5Um1LdEhfu26AqPmxZ67mRocG5lC6iFX7x2YcWSfeKMaArUgEALw_wcB
- Type: Startups
- Level: Senior
- Location: United States - Remote
- Work setup: Remote
- Posted: 2026-09-23
- Apply by: 2026-11-07
- Apply: https://jobs.gem.com/function-health/am9icG9zdDqm_yYtc-iCQODnRMRGOG34
- Page: https://www.1752.vc/careers/jobs/function-health-team-lead-member-support/

## About the role

Function Health is the AI operating system for health, designed to empower people to live 100 healthy years. We are redefining how individuals understand, measure, and improve their health by moving beyond the limitations of traditional care and enabling comprehensive, continuous insight into human biology. Function has been recognized as one of Fast Company’s Most Innovative Companies of 2024 , and is venture-backed by Redpoint and other leading venture firms.

## What they're looking for

- Strong real-time operational decision-making skills: Able to assess situations quickly, prioritize effectively, and make confident decisions that impact workflow, staffing, and member experience throughout the day
- High ownership and accountability mindset: Takes full responsibility for day-to-day team performance, workflow execution, and operational outcomes, with a strong bias toward action and problem-solving
- Ability to operate effectively in fast-paced, high-volume environments: Comfortable managing multiple priorities simultaneously, shifting gears quickly, and maintaining focus under pressure
- Strong communication and interpersonal skills: Able to clearly communicate expectations, deliver feedback in real time, and build trust with MSAs, Sr. MSAs, and the Sr. Manager
- Coaching and feedback delivery skills: Able to deliver both real-time and structured coaching in a way that is direct, constructive, and focused on improving performance and development
- Operational awareness and attention to detail: Strong understanding of workflows, processes, and performance signals, with the ability to identify issues quickly and take action