# Sr. AI Engineer, CX at Gametime

- Company: Gametime
- What the company does: Backed by Accel and GV.
- Company website: http://www.gametime.co
- Type: Startups (AI role)
- Level: Senior
- Location: United States - Remote
- Work setup: Remote
- Posted: 2026-09-18
- Apply by: 2026-11-02
- Apply: https://job-boards.greenhouse.io/gametimeunited/jobs/5276110008
- Page: https://www.1752.vc/careers/jobs/gametime-sr-ai-engineer-cx/

## About the role

We’re building a new kind of engineering function at Gametime — one that sits within our CX teams, not beside them. As our first AI Engineer on the Ops team, you’ll be embedded directly within Fan Ops and Marketplace Ops as an AI Accelerator — working side-by-side with our customer experience and marketplace specialists to make AI the default mode for how the team operates. Not an occasional tool. The foundation of how every operator at Gametime executes. Today, our ops teams are already resourceful and fast.

## What they're looking for

- 4+ years of technical operations or software engineering experience, with at least 1 year building production LLM or agentic systems
- Experience building and deploying tools that non-engineers use in production — not just internal dev tooling
- Ability to work closely with non-technical stakeholders, translate their domain knowledge into technical requirements, and communicate what you’ve built in plain language
- Demonstrated experience coaching or enabling others — formally or informally — with evidence that people you’ve helped actually changed how they work
- Comfort with ambiguity — you’ll often be working from “here’s the problem” not “here’s the spec”
- Preferred

Tags: Fan Operations