# Customer Experience Operations at Garage

- Company: Garage
- What the company does: America's marketplace for specialized vehicles and equipment. Backed by Y Combinator.
- Company website: https://www.shopgarage.com/
- Type: Startups (AI role)
- Level: Mid level
- Location: New York City
- Work setup: On-site
- Pay: $80K to $110K base salary per year (USD)
- Posted: 2026-08-06
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/garage/a3138932-f2db-4f5b-88b9-6f27882fc0af
- Page: https://www.1752.vc/careers/jobs/garage-customer-experience-operations/

## About the role

Own operational initiatives and special projects — take initiative on projects that improve workflows, strengthen operations, and help the team scale. Maintain operational accuracy and visibility — update and manage trackers and internal systems to ensure deal status, documentation, and timelines are always current.

## What they're looking for

- Takes ownership, works effectively with a high degree of autonomy, and is proactive about identifying and driving solutions
- Is comfortable working in a fast-paced, dynamic environment while maintaining attention to detail
- Is skilled at engaging with customers and building trust through clarity, responsiveness, and professionalism
- Is able to prioritize and manage multiple active requests and deadlines efficiently
- Is confident navigating spreadsheets, trackers, and multiple data sources, with the ability to interpret and communicate insights clearly
- Bachelor’s degree from an accredited university

Tags: Operations