# Customer Service Agent at Gen Digital

- Company: Gen Digital
- What the company does: Gen is a global leader in cybersecurity. Explore our trusted consumer brands including Norton, Avast, LifeLock, MoneyLion, Avira, AVG, ReputationDefender, and CCleaner.
- Company website: https://www.gendigital.com
- Type: Startups
- Level: Mid level
- Location: USA - Tempe, AZ
- Work setup: On-site
- Posted: 2026-09-10
- Apply by: 2026-10-25
- Apply: https://jobs.ashbyhq.com/gen-digital/a508311b-1e73-4455-9525-7198ee18791a
- Page: https://www.1752.vc/careers/jobs/gen-digital-customer-service-agent/

## About the role

The Customer Service Agent will successfully drive customer satisfaction as the front-line resource for handling inquiries regarding product support, account management, member-portal navigation, across Norton and LifeLock security offerings.

## What they're looking for

- • HS Degree or equivalent and 2 years related experience, customer service, in a call center environment. A college degree can be substituted for experience
- • Prepared for and reacts positively to consistent change - preferred
- • Able to multitask and prioritize effectively within guidelines - preferred
- • Ability to protect all forms of highly confidential and proprietary business information and ability to maintain the highest standards of privacy and security
- • Ability to follow, adheres and abide by all Norton Lifelock information and security policies, procedures and practices

Tags: Global Customer Organization