# Customer Service Representative at Gen Digital

- Company: Gen Digital
- What the company does: Gen is a global leader in cybersecurity. Explore our trusted consumer brands including Norton, Avast, LifeLock, MoneyLion, Avira, AVG, ReputationDefender, and CCleaner.
- Company website: https://www.gendigital.com
- Type: Startups
- Level: Mid level
- Location: USA - Tempe, AZ
- Work setup: On-site
- Posted: 2026-10-05
- Apply by: 2026-11-19
- Apply: https://jobs.ashbyhq.com/gen-digital/b180be5b-16e3-43bc-8bfe-380d6dfa501a?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/gen-digital-customer-service-representative/

## About the role

The Customer Service Agent will successfully drive customer satisfaction as the front-line resource for handling inquiries regarding product support, account management, member-portal navigation, across Norton and LifeLock security offerings. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- HS Degree or equivalent and 2 years related experience, customer service, in a call center environment. A college degree can be substituted for experience
- Prepared for and reacts positively to consistent change - preferred
- Able to multitask and prioritize effectively within guidelines - preferred
- Ability to protect all forms of highly confidential and proprietary business information and ability to maintain the highest standards of privacy and security
- Ability to follow, adheres and abide by all Norton Lifelock information and security policies, procedures and practices

Tags: Global Customer Organization

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/gen-digital-customer-service-representative/