# Licensed Service Advisor at Gen Digital

- Company: Gen Digital
- What the company does: Gen is a global leader in cybersecurity. Explore our trusted consumer brands including Norton, Avast, LifeLock, MoneyLion, Avira, AVG, ReputationDefender, and CCleaner.
- Company website: https://www.gendigital.com
- Type: Startups
- Level: Mid level
- Location: USA - Remote
- Work setup: Remote
- Pay: $53K base salary per year (USD)
- Posted: 2026-09-29
- Apply by: 2026-11-23
- Apply: https://jobs.ashbyhq.com/gen-digital/2b600d5e-4e62-44b7-90b7-b719d4fd9a62?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/gen-digital-licensed-service-advisor/

## About the role

The Licensed P&C Insurance Service Advisor (LSA) plays a critical role in delivering the high-quality customer experience that powers Trellis’ growth and retention engine. Reporting to the Customer Service Manager, LSAs are trusted advisors who combine empathy, technical expertise, and sales acumen to build lifelong customer relationships. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Experienced advisor: 2-3 years of personal lines insurance experience in a service, retention, or sales support role
- Licensing: actively hold a Property and Casualty or Personal Lines license in at least 10 states
- Retention-focused mindset: Proven success preventing cancellations, rewriting business, and cross-selling additional products
- Exceptional communicator: Clear, confident, and empathetic - capable of building trust quickly and simplifying complex insurance concepts
- Tech-forward and analytical: Highly proficient in navigating multiple carrier systems and CRMs, with an ability to interpret data to improve outcomes
- Self-directed operator: Detail-oriented, organized, and capable of performing high-quality work with limited oversight

Tags: Product & Portfolio

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/gen-digital-licensed-service-advisor/