# Service Team Lead at Gen Digital

- Company: Gen Digital
- What the company does: Gen is a global leader in cybersecurity. Explore our trusted consumer brands including Norton, Avast, LifeLock, MoneyLion, Avira, AVG, ReputationDefender, and CCleaner.
- Company website: https://www.gendigital.com
- Type: Startups
- Level: Senior
- Location: USA - Remote
- Work setup: Remote
- Pay: $65K base salary per year (USD)
- Posted: 2026-09-30
- Apply by: 2026-11-23
- Apply: https://jobs.ashbyhq.com/gen-digital/e2679ff3-387e-48dd-9265-cb3e99a8e566?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/gen-digital-service-team-lead/

## About the role

The Service Team Lead is a goal-driven operational leader responsible for driving strong customer service outcomes by leading a high-performing remote service team and supporting the day-to-day operations of a call center environment. This role ensures consistent service quality, compliance, and customer satisfaction, while enabling agents to retain customers and identify appropriate cross-sell and upsell opportunities across insurance products. Found on 1752vc Careers, the job board for startup and VC roles.

Tags: Product & Portfolio

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/gen-digital-service-team-lead/