# US Omnichannel Solution Architect at Genentech

- Company: Genentech
- What the company does: Genentech discovers, develops, manufactures and commercializes treatments for patients with serious and life-threatening medical conditions. Backed by North Carolina Biotechnology Center.
- Company website: https://gene.com
- Type: Startups
- Level: Mid level
- Location: South San Francisco
- Work setup: On-site
- Pay: $142K to $264K base salary per year (USD)
- Posted: 2026-09-29
- Apply by: 2026-11-13
- Apply: https://roche.wd3.myworkdayjobs.com/en-US/ROG-A2O-GENE/job/South-San-Francisco/US-Omnichannel-Solution-Architect_202609-124758-1
- Page: https://www.1752.vc/careers/jobs/genentech-us-omnichannel-solution-architect/

## About the role

This is an on-site position; you must be willing to work on-site. You will define architecture across customer data, identity, segmentation, personalization, web experiences, social engagement, orchestration, activation, and measurement capabilities.. Working closely with business, product, engineering, data, and vendor teams, you will drive architecture decisions that balance current delivery needs with long-term scalability and sustainability.

## What they're looking for

- 7+ years of experience in Solution Architecture, Customer Data Platforms (CDPs), Marketing Technology, Digital Engagement, Omnichannel ecosystems, or similar experience
- Must have a bachelor's degree
- Experience designing customer data, identity, integration, and activation architectures across CRM, CDPs, and customer engagement platforms
- Experience with Customer Data Platforms (CDPs) and omnichannel engagement platforms, preferably Adobe Experience Platform
- Experience designing integrations across CRM, MDM, consent, analytics, and activation platforms
- Experience in the Pharmaceutical domain is a plus