# On-site Support Engineer at Genesis

- Company: Genesis
- What the company does: Backed by Khosla.
- Company website: https://www.genesis.ai/
- Type: Startups (AI role)
- Level: Mid level
- Location: Bay Area
- Work setup: On-site
- Posted: 2026-06-18
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/genesis/ec56f638-2fd8-4e2c-a683-8d142e91a533
- Page: https://www.1752.vc/careers/jobs/genesis-on-site-support-engineer/

## About the role

Collection only counts when it is running. When a station goes down on our floor, a problem shows up at a partner site, or a customer hits a wall with Eno, you are who gets it working again, and who carries what you learned back to the people building the model.

## What they're looking for

- You are a hands-on engineer who likes the field. You have kept a robotics, hardware, teleoperation, or data-systems operation running in the real world, and you would rather fix it than file it
- You debug across the stack. Comfortable across hardware, software, and data, and comfortable with Linux and Python
- You are good with customers. You are at ease on a customer's site, partnering with their team to solve problems and reading where they will need us next. You are happy to travel to our collection, partner, and customer sites
- You speak operator and researcher. You can stand next to an operator and sit with a researcher and translate cleanly between them
- Ownership and urgency. When something is down, you own it until it runs. Bias for action, no waiting for permission
- From the right world. Experience at a robotics, embodied-AI, or autonomous-vehicle operation is a strong plus

Tags: Operations