# Onboarding Specialist at Genius AI

- Company: Genius AI
- What the company does: Genius AI powers the self-running business—one that works, earns, and grows while practitioners do what they do best: care for the client in front of them.
- Company website: https://www.genius.ai
- Type: Startups (AI role)
- Level: Mid level
- Location: USA
- Work setup: Remote
- Pay: $60K to $72K base salary per year (USD)
- Posted: 2026-09-08
- Apply by: 2026-10-23
- Apply: https://jobs.ashbyhq.com/GeniusAI/74f3d1c5-cc24-46da-b886-0834819e2330
- Page: https://www.1752.vc/careers/jobs/genius-ai-onboarding-specialist/

## About the role

As an Onboarding Specialist, you will play a critical role in helping high-revenue prospective customers successfully transition onto our platform. Sitting adjacent to the Sales team, you will partner closely with Account Executives to guide new customers through a smooth, efficient, and value-driven onboarding experience that sets them up for long-term success.You will own the end-to-end onboarding journey for a portfolio of high-value accounts, acting as a trusted advisor throughout the implementation process.

## What they're looking for

- 1-2+ years of experience in onboarding, implementation, customer success, sales support, or a related customer-facing role (SaaS experience strongly preferred)
- Proven ability to manage multiple onboarding engagements simultaneously while maintaining a high level of quality and customer satisfaction
- Strong collaboration skills with Sales teams, particularly Account Executives, in a fast-paced environment
- Comfort working with technical and operational workflows such as data migration, payments setup, and system configuration
- Excellent communication skills, with the ability to explain complex concepts clearly to both technical and non-technical audiences
- Highly organized, detail-oriented, and proactive in identifying risks and driving projects to completion

Tags: Sales