# Associate Renewals Manager, SMB at GitLab

- Company: GitLab
- What the company does: The intelligent orchestration platform for DevSecOps, enabling teams and agents to ship trusted software at enterprise scale. Backed by General Catalyst and Khosla.
- Company website: https://about.gitlab.com/
- Type: Startups
- Level: Senior
- Location: Remote, Canada; Remote, United States
- Work setup: Remote
- Posted: 2026-09-29
- Apply by: 2026-11-23
- Apply: https://job-boards.greenhouse.io/gitlab/jobs/8857185002?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/gitlab-associate-renewals-manager/

## About the role

This is an individual-contributor, tactical role focused on timely, accurate execution rather than strategic decision-making. The Associate Renewals Manager works under the general direction of Senior Renewals Managers and their manager, following specific instructions and frameworks in day-to-day work. Solutions and outputs are reviewed by more senior team members and/or the direct manager. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Manage an assigned portfolio of customer renewals tracking key dates and driving them to on-time closure
- Have real, consultative conversations with customers throughout the renewal cycle to understand how they're actually using the product and where they're headed next
- Identify and surface expansion opportunities — additional seats, tiers, or modules — that come out of those conversations
- Probe for new use cases and unmet needs within existing accounts, connecting what customers describe to relevant GitLab capabilities they aren't yet using
- Prepare and send renewal quotes, order forms, and related documentation accurately and on schedule, structuring them to reflect any expansion identified
- Prepare and send renewal quotes, order forms, and related documentation accurately and on schedule

Tags: Renewals

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/gitlab-associate-renewals-manager/