# Manager, Customer Success Engineering at GitLab

- Company: GitLab
- What the company does: The intelligent orchestration platform for DevSecOps, enabling teams and agents to ship trusted software at enterprise scale. Backed by General Catalyst and Khosla.
- Company website: https://about.gitlab.com/
- Type: Startups
- Level: Senior
- Location: Remote, United States
- Work setup: Remote
- Posted: 2026-10-15
- Apply by: 2026-11-29
- Apply: https://job-boards.greenhouse.io/gitlab/jobs/8856724002?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/gitlab-manager-customer-success-engineering/

## About the role

As the Manager, Customer Success Engineers, you’ll lead a team of technical specialists who drive GitLab adoption and value realization at scale across the Americas. You’ll design and run scalable technical enablement programs that help customers unlock business outcomes from GitLab across source code management, CI/CD, DevSecOps, and Agile planning, while building repeatable frameworks to remove adoption barriers. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Lead a distributed team of Customer Success Engineers in the Americas to drive GitLab adoption and technical value realization across a pooled book of business
- Develop and execute scalable technical enablement strategies and programs that help customers use GitLab for source code management, CI/CD, DevSecOps, and Agile planning
- Drive creation of repeatable frameworks and systematic solutions that remove adoption barriers and support measurable customer business outcomes
- Collaborate closely with Sales, Renewals, and Customer Success Managers to align technical enablement with commercial objectives, supporting retention and expansion across accounts
- Use data and performance indicators to assess program effectiveness, identify adoption trends, and adjust technical initiatives for greater impact at scale
- Mentor and coach team members to strengthen their DevSecOps expertise, customer engagement skills, and ability to translate technical capabilities into business value

Tags: Customer Success

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/gitlab-manager-customer-success-engineering/