# Senior Product Manager, Switchboard at GitLab

- Company: GitLab
- What the company does: The intelligent orchestration platform for DevSecOps, enabling teams and agents to ship trusted software at enterprise scale. Backed by General Catalyst and Khosla.
- Company website: https://about.gitlab.com/
- Type: Startups
- Level: Senior
- Location: Remote, United States
- Work setup: Remote
- Posted: 2026-10-23
- Apply by: 2026-12-07
- Apply: https://job-boards.greenhouse.io/gitlab/jobs/8894806002?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/gitlab-senior-product-manager-switchboard/

## About the role

As a Senior Product Manager for Switchboard, you'll shape how customers manage their GitLab Dedicated infrastructure and how our engineering teams operate a growing fleet of customer instances. Switchboard is the control plane for Dedicated: it helps internal teams scale upgrades and maintenance, while giving customers a place to configure their infrastructure, understand the health of their environment, and receive critical updates. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Set the vision and roadmap for Switchboard, connecting customer needs and internal operational challenges to priorities for the engineering team
- Work with engineering and site reliability engineering teams to improve the tools used to operate Dedicated instances, including upgrades and maintenance
- Improve the customer-facing console so customers can manage infrastructure settings, configure private networking and authentication, and understand their instance's health
- Talk directly with customers to understand their needs, explain product decisions, and use their feedback to shape the roadmap
- Bring a strong user experience perspective to product decisions. Work hands-on with engineering to develop and refine workflows, including when a dedicated design partner isn't available

Tags: Platforms

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/gitlab-senior-product-manager-switchboard/