# Senior Product Marketing Manager, AI Platform at Gladly

- Company: Gladly
- What the company does: Gladly brings agentic commerce to your site for premium ecommerce support. See how it works. Backed by Greylock and NEA.
- Company website: https://www.gladly.ai/
- Type: Startups (AI role)
- Level: Senior
- Location: Remote, US
- Work setup: Remote
- Pay: $150K to $185K base salary per year (USD)
- Posted: 2026-09-16
- Apply by: 2026-10-31
- Apply: https://www.gladly.ai/careers/?utm_source=greenhouse-recruiting&utm_medium=referral&utm_campaign=careers&gh_jid=8208269
- Page: https://www.1752.vc/careers/jobs/gladly-senior-product-marketing-manager-ai-platform/

## About the role

You will be the product marketing owner for two of our AI platform product areas: our agent orchestration and steering platform (Agent Harness) and the AI engine that powers resolution across every customer conversation (AI Core). This is a full-stack, hands-on senior IC role: you own positioning, messaging, launch strategy, and sales enablement for both areas end to end, without a manager doing the work alongside you.

## What they're looking for

- Daily, hands-on use of AI tooling in your own work (research, drafting, analysis, and building) and a point of view on how it changes the PMM craft
- Demonstrated senior-IC judgment: you can carry two product areas simultaneously, prioritize ruthlessly, and operate with minimal oversight
- Strong writing and narrative skills, with samples that show range from technical explainers to executive-level positioning

Tags: Product Marketing