# Designated Technical Support Engineer - Central/East at Glean

- Company: Glean
- What the company does: Glean is the Enterprise AI platform connected to your enterprise's data. Find, create, and automate anything. Explore what Glean can do for you! Backed by General Catalyst, Kleiner Perkins and Lightspeed.
- Company website: https://www.glean.com/
- Type: Startups
- Level: Mid level
- Location: Nashville, TN
- Work setup: On-site
- Pay: $120K to $170K base salary per year (USD)
- Posted: 2026-09-24
- Apply by: 2026-11-08
- Apply: https://job-boards.greenhouse.io/gleanwork/jobs/4737707005
- Page: https://www.1752.vc/careers/jobs/glean-designated-technical-support-engineer-central-east-2/

## About the role

Glean is looking for a talented Designated Technical Support Engineer to join our rapidly expanding, venture-backed startup. We are building a modern knowledge assistant personalized to every employee in your organization, making all information within your company accessible, contextual, and fresh. Our team works hard and plays hard. We are professional, creative, passionate, and most importantly - customer-obsessed.

## What they're looking for

- Technically curious: you have a never-ending desire to add technical knowledge and skills to your personal toolkit and share those learnings with your peers
- Fearless: you have an intense need to tackle the toughest customer issues and technically complex issues with the goal of driving customer satisfaction
- Strong communicator: you are a professional presenter with superior interaction skills with both customers and internal teams
- Detail-oriented: you are highly organized and methodical, ensuring all issues are managed to completion
- Data-driven: you utilize metrics and objective measurements to assess success and improvement opportunities for yourself and for the customer experience
- Key knowledge and skills required:

Tags: Support