# Banking AI Advisor (Customer Success) at Glia

- Company: Glia
- What the company does: Grow loans & deposits, unlock efficiency, and elevate interactions with AI for community banks and credit unions. Backed by Insight.
- Company website: https://www.glia.com/
- Type: Startups (AI role)
- Level: Mid level
- Location: US-Remote
- Work setup: Remote
- Posted: 2026-06-12
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/glia/6473ed67-d668-43f4-84d9-884c3f452378
- Page: https://www.1752.vc/careers/jobs/glia-banking-ai-advisor-customer-success/

## About the role

We are seeking a high-impact, strategic individual to join us as a Banking AI Advisor (Customer Success) . In this role, you will lead the core customer success motion, acting as a trusted partner to guide our clients through the purposeful adoption and expansion of our AI-powered platform. If you are a CSM with an appetite for transforming how financial institutions operate, possess a deep curiosity for AI, and know how to drive true technology adoption, this role is for you.

## What they're looking for

- 4+ years of professional experience in Customer Success, Consulting, Account Management, or a similar strategic client-facing role
- Proven SaaS Expertise : Demonstrated experience managing complex, high-touch clients and navigating multi-layered business platforms
- Fintech Experience Preferred : Prior experience working within a Fintech SaaS environment is highly desirable
- Financial Services Appetite : A strong interest, appetite, or curiosity for working with banks and credit unions to help them modernize their operations and customer experiences
- Relationship Management Mastery : A track record of driving cross-functional software adoption and building deep alignment with executive stakeholders
- Data-Driven Communication : Excellent ability to leverage performance data and analytics to build compelling value business cases for executive leadership

Tags: Customer Success & Services