# IT Support Specialist at GoodLeap

- Company: GoodLeap
- What the company does: GoodLeap is a tech company delivering best-in-class financing and software products for sustainable solutions. Backed by NEA.
- Company website: https://goodleap.com/
- Type: Startups
- Level: Mid level
- Location: Plano, TX
- Work setup: On-site
- Pay: $58K to $68K base salary per year (USD)
- Posted: 2026-09-04
- Apply by: 2026-10-19
- Apply: https://jobs.lever.co/goodleap/e00708b9-5386-40cc-9792-495f65d5c202
- Page: https://www.1752.vc/careers/jobs/goodleap-it-support-specialist/

## About the role

The IT Support Specialist is part of our Employee Technology Enablement team, which owns IT support, from on-boarding new employees to supporting our existing employee base across the US and Mexico. As an IT Support Specialist, you need to demonstrate competent IT literacy and ability around applications and systems. You will answer technical questions, troubleshoot problems, and guide users to gain productive use of our software and systems.

## What they're looking for

- Good interpersonal skills, including the ability to clearly communicate with less technical individuals
- Solid knowledge of general office software: Windows 10, MS Office, etc
- Knowledge of company supported applications such as Exchange, Active Directory, DNS and virtual machines
- Experience with desktop hardware, software applications, operating systems and LAN connectivity
- Experience with AD / Office 365 integration is a plus!
- Experience with Cisco Meraki is a plus!

Tags: IT Support