# Customer Success Manager at GoodStack

- Company: GoodStack
- What the company does: Goodstack is on a mission to make it easy to do good. Unlock your nonprofit's potential with our tailored software discounts and fundraising tools. Backed by General Catalyst.
- Company website: https://goodstack.org/
- Type: Startups
- Level: Senior
- Location: 🇺🇸 USA
- Work setup: Remote
- Posted: 2026-09-30
- Apply by: 2026-11-14
- Apply: https://jobs.ashbyhq.com/goodstack/46c51fbf-d8e8-4b92-8f25-a8bac76d7036?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/goodstack-customer-success-associate/

## About the role

If you’ve been looking to join a fast-growing startup with a bold vision of a world where doing good is built into everything we do , then you’ve found the right place. We are seeking a proactive, revenue-driven Customer Success Manager to own the end-to-end customer journey for AgentPro, our AI-powered grant writing platform. You will ensure clients maximize value from our AI tools while coordinating with our grant delivery team to drive NPS, account retention, and growth. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Any experience in Customer Success, Account Management, or Client Services, preferably within nonprofits, B2B SaaS, AI/automation tools, or tech-enabled services
- Strong stakeholder management ability with clear written and verbal communication
- Proven experience handling client escalations, triaging issues under pressure, and driving fast resolutions
- Highly organised and detail-oriented
- Comfortable learning AI workflows and guiding clients on software self-sufficiency

Tags: Growth

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/goodstack-customer-success-associate/