# Applied AI Insights Lead, Creator and Consumer Experience Operations, YouTube at Google

- Company: Google
- What the company does: Learn more about Google. Explore our innovative AI products and services, and how we. Backed by Kleiner Perkins.
- Company website: https://about.google/
- Type: Startups (AI role)
- Level: Senior
- Location: United States
- Work setup: On-site
- Posted: 2026-11-05
- Apply by: 2026-12-20
- Apply: https://www.google.com/about/careers/applications/jobs/results/78947808530309830-applied-ai-insights-lead-creator-and-consumer-experience-operations-youtube?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/google-applied-ai-insights-lead-creator-and-consumer-experience-operations-youtu/

## About the role

In this role, you will own the measurement and insights of CCXO’s consumer-facing Agentic AI support agent, as well as other related AI-based capabilities. You are responsible for defining how Google measures the performance of Agentic experiences–including measuring agent quality, resolution, and user experience–and partnering with AI business, design, journey measurement, data science, and engineering teams to develop new capabilities. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Bachelor’s degree or equivalent practical experience
- 8 years of experience in customer or consumer support operations within a B2C, technology, consulting, financial services, or media industry
- Experience leveraging AI analytics, predictive modeling, or large language models (LLM) to streamline customer journeys and automate service workflows


Source: 1752vc Careers, https://www.1752.vc/careers/jobs/google-applied-ai-insights-lead-creator-and-consumer-experience-operations-youtu/