# Product Support Manager, Google Retail Operations at Google

- Company: Google
- What the company does: Learn more about Google. Explore our innovative AI products and services, and how we. Backed by Kleiner Perkins.
- Company website: https://about.google/
- Type: Startups
- Level: Senior
- Location: United States
- Work setup: On-site
- Posted: 2026-09-22
- Apply by: 2026-11-06
- Apply: https://www.google.com/about/careers/applications/jobs/results/96241633128784582-product-support-manager-google-retail-operations
- Page: https://www.1752.vc/careers/jobs/google-product-support-manager-google-retail-operations/

## About the role

This role owns Continuous Improvement workstreams with the Product Area for our top contact and business drivers. You will organize Case Reviews, Immersions, and report on support trends for actionable insight discussions. You will be responsible for the operational transition of 1:1 support, requiring precise execution to avoid customer friction and maintain service levels.

## What they're looking for

- Bachelor’s degree or equivalent practical experience
- 8 years of experience in a project management or a customer-facing role