# Productivity & Engagement Associate at Grab

- Company: Grab
- What the company does: About Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. Backed by Lightspeed, SoftBank VF and 500 Global.
- Company website: https://grab.com/
- Type: Startups
- Level: Associate
- Location: Palembang, ID
- Work setup: On-site
- Posted: 2026-11-05
- Apply by: 2026-12-20
- Apply: https://jobs.smartrecruiters.com/Grab/744000159814734?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/grab-productivity-and-engagement-associate/

## About the role

The Productivity and Engagement Associate will manage driver productivity, retention, payment collection, and fleet risk management in Palembang. You will be critical to improve driver activity and reduce driver churn and overdue payments. It also protects rental assets through geofence and security monitoring, minimizes financial losses from arrears, repossession, and litigation, and ensures execution of productivity and recovery programmes. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Minimum Bachelor's degree from any major
- At least 3 years of experience in the similar role
- Experience in driver engagement and retention
- Expertise in managing account receivables, structuring sustainable payment plans, and accomplishing collection workflows to minimize default rates
- Proficient in tracking KPIs using tools like MS.Excel, Power BI, or internal dashboards to drive data-informed operational decisions
- Experience in diagnosing performance drops or spikes in arrears to resolve systemic operational issues


Source: 1752vc Careers, https://www.1752.vc/careers/jobs/grab-productivity-and-engagement-associate/