# Program Operations Specialist at Gradient Health

- Company: Gradient Health
- What the company does: Our industry-leading AI insurance solutions reduce risk and improve decision-making enterprise-wide, providing you with a competitive advantage. Backed by Techstars.
- Company website: https://gradientai.com
- Type: Startups (AI role)
- Level: Mid level
- Location: Remote
- Work setup: Remote
- Pay: $115K to $140K base salary per year (USD)
- Posted: 2026-10-15
- Apply by: 2026-11-29
- Apply: https://job-boards.greenhouse.io/gradientai/jobs/8034609003?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/gradient-health-program-operations-specialist/

## About the role

Gradient AI is looking for a Program Operations Specialist to own project and case management across our health underwriting products. This person will manage a portfolio of clients from implementation through ongoing service, driving cross-functional coordination, process improvement, and reporting so our operations run proactively rather than reactively. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Own project and case management across our health underwriting products, from intake and prioritization through assignment and end to end tracking
- Maintain a centralized, client by client view of status, timelines, dependencies, risks, and priorities across the portfolio
- Partner with Product, Data Science, Data Engineering, Implementation, QA, and Client Executives to drive follow through, confirm progress, and resolve blockers without relying on formal authority
- Drive process improvement and automation across project and case management, using deep fluency in Salesforce, Jira, and spreadsheet trackers to find opportunities to streamline
- Connect workflows and data across systems to build scalable solutions that improve tracking, reporting, and visibility, reducing reliance on manual, fragmented processes
- Build standardized, data driven reporting on ticket volume, aging, bottlenecks, resolution rates, and workload to give teams and leadership actionable visibility

Tags: Client Support

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/gradient-health-program-operations-specialist/