# Director, Lifecycle & Retention at Grow Therapy

- Company: Grow Therapy
- What the company does: Online therapy that takes your insurance so you can get the mental health care you need without the added stress. Easy to schedule. In-person available. Backed by Sequoia and Menlo.
- Company website: https://growtherapy.com/
- Type: Startups
- Level: Principal and up
- Location: New York City
- Work setup: Remote
- Pay: $189K to $231K base salary per year (USD)
- Posted: 2026-07-22
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/grow-therapy/1fa2678d-c587-4ef0-9268-2d1266b8bfe7
- Page: https://www.1752.vc/careers/jobs/grow-therapy-director-lifecycle-and-retention/

## About the role

We are looking for a Director of Lifecycle & Retention to lead the delivery of an excellent customer experience across our multi-sided marketplace. In this role, you’ll own retention and lifecycle marketing - accountable for both strategy and execution. You will develop learning agendas, partner on advanced measurement approaches, and ensure that every initiative delivers clear, measurable impact and business growth through excellent experiences.

## What they're looking for

- 10+ years of experience in lifecycle marketing, retention, or CRM, ideally within a consumer marketplace and/or a high-growth performance-driven organization
- A proven track record of building and scaling lifecycle programs across multiple audiences that drive measurable business outcomes
- Demonstrated expertise with cohort analysis, LTV and churn modeling, experimentation, attribution frameworks, and lifecycle and CRM platforms
- Strong analytical capabilities and the ability to translate data into actionable insights and clear recommendations
- Experience informing product decisions and partnering closely with product and engineering teams to ship against a shared roadmap
- A genuine obsession with the customer and a habit of grounding every decision in participant behavior and needs

Tags: Business