# Delivery Operations Manager at GrubHub

- Company: GrubHub
- What the company does: Prepare your taste buds... Backed by Lightspeed.
- Company website: https://grubhub.com/
- Type: Startups
- Level: Senior
- Location: New York, NY
- Work setup: On-site
- Pay: $128K to $136K base salary per year (USD)
- Posted: 2026-08-26
- Apply by: 2026-10-10
- Apply: https://wonder.wd1.myworkdayjobs.com/en-US/Grubhub_Careers/job/New-York-NY/Delivery-Operations-Manage_JR101309
- Page: https://www.1752.vc/careers/jobs/grubhub-delivery-operations-manager/

## About the role

Wonder delivery operations is a complex and fast-growing branch of the Wonder business. The Delivery Operations team owns how that network performs: not just tracking metrics, but understanding what's driving them, what needs to change, and making that change happen. We operate a multi-operator delivery environment across Wonder field teams and logistics partners, and we’re building a delivery performance organization that is data-led, mechanism-driven, and scalable.

## What they're looking for

- Experience : 5+ years in operations, logistics, marketplace operations, strategy & operations, or multi-site performance management. Last-mile or delivery exposure is helpful but not required
- Strong analytical fluency: comfortable with BI tools (e.g. Looker/Tableau), advanced spreadsheet skills, direct experience with SQL, able to turn data into prioritized action
- Proven ability to run structured root-cause analysis and make sound tradeoffs in ambiguous, high-noise environments
- Strong execution through influence: you drive clarity, ownership, and closure without direct authority
- Experience building repeatable process — playbooks, SOPs, operating standards — that reduced manual effort and recurring escalations
- Strong communicator: concise updates, clear recommendations, and durable documentation