# Onboarding Associate, SMB at GrubHub

- Company: GrubHub
- What the company does: Prepare your taste buds... Backed by Lightspeed.
- Company website: https://grubhub.com/
- Type: Startups
- Level: Associate
- Location: Chicago
- Work setup: On-site
- Pay: $42K to $52K base salary per year (USD)
- Posted: 2026-09-22
- Apply by: 2026-11-06
- Apply: https://wonder.wd1.myworkdayjobs.com/en-US/Grubhub_Careers/job/Chicago/Onboarding-Associate--SMB_JR101368
- Page: https://www.1752.vc/careers/jobs/grubhub-onboarding-associate-smb/

## About the role

As an Onboarding Associate, you will be responsible for guiding restaurants

## What they're looking for

- High school diploma or equivalent working experience required
- 1-2 years of customer service experience. Experience working with restaurant owners is a major plus. Restaurant experience is also a plus!
- Strong verbal and written communication skills, ability to communicate clearly, appropriately, and professionally to clients/internal audiences
- Comfortable making outbound calls on the phone
- Expertise in problem-solving skills – identifying root causes, customer needs, and providing solutions quickly and efficiently in real-time
- Ability to multi-task duties as well as the ability to understand multiple products and multiple levels of benefits within each product