# Senior Customer Success Manager at Gumloop

- Company: Gumloop
- What the company does: Gumloop is the multiplayer AI agent builder. Let anyone at your company build agents with any AI model, any integration while IT controls access. Backed by Y Combinator.
- Company website: https://www.gumloop.com/
- Type: Startups (AI role)
- Level: Senior
- Location: San Francisco Office
- Work setup: On-site
- Pay: $185K to $225K base salary per year (USD)
- Posted: 2026-10-06
- Apply by: 2026-11-20
- Apply: https://jobs.ashbyhq.com/gumloop/e71a2acf-7ee0-49f1-a4d4-58f880ea7ae2?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/gumloop-founding-customer-success-manager/

## About the role

Gumloop is seeing massive enterprise adoption. Shopify, Instacart, DoorDash, and Ramp are rolling out company-wide, all through pure word of mouth. We're bringing on a Founding Customer Success Manager to own our largest enterprise relationships, drive adoption and consumption across the book, and help build the Success function from the ground up. This is an early seat at a company defining what AI automation looks like for the enterprise. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 6+ years of experience in Customer Success, Account Management, or Solutions Engineering
- Experience working directly with C-level executives and navigating large, complex enterprise organizations
- You've taken accounts from day one onboarding all the way through renewal, and you know what each phase needs to go well
- Strong technical curiosity. You don't need to write code, but you can learn the platform inside and out, build agents and workflows yourself, and guide customers through their own technical implementations
- Comfort operating in a fast-moving, early-stage environment with limited process

Tags: Customer Success

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/gumloop-founding-customer-success-manager/