# Expansion Account Manager Leader at Gusto

- Company: Gusto
- What the company does: Backed by General Catalyst, Kleiner Perkins and Y Combinator.
- Company website: http://www.gusto.com/
- Type: Startups
- Level: Senior
- Location: Atlanta, GA - Hybrid; Denver, CO - Hybrid; Phoenix, AZ - Hybrid
- Work setup: Hybrid
- Pay: $144K to $220K base salary per year (USD)
- Posted: 2026-08-03
- Apply by: 2026-10-08
- Apply: https://job-boards.greenhouse.io/gusto/jobs/8069947
- Page: https://www.1752.vc/careers/jobs/gusto-expansion-account-manager-leader/

## About the role

As the Leader of Account Management, you'll manage a team of 12+ Account Managers who own the full customer lifecycle post-sale, from value based selling through to activation and adoption. The measure of success in this role is Net Dollar Retention: durable expansion revenue, value realization and retention. This is a people-leadership role first — you'll coach your team toward AI-native ways of working, not just AI-aware, and hold a genuinely high performance bar for a team built to own outcomes end to end.

## What they're looking for

- 5+ years leading high-performing SaaS/tech Account Management or Sales teams, with a track record of driving expansion revenue, retention, and quota attainment
- Proven ability to own the full customer lifecycle — from outbound prospecting and value based - consultative selling through post-sale activation and adoption strategies that drive measurable retention
- Expertise in value based selling, sales coaching, pipeline management and forecasting
- Comfortable holding a consistent high performance bar
- Strong business acumen — able to produce pipeline, forecasting, and performance data and use it to coach a team and report clearly to leadership
- Thrives in fast-paced, high-growth environments with strong change management skills

Tags: Sales