# Head of Risk and Money Services at Gusto

- Company: Gusto
- What the company does: Backed by General Catalyst, Kleiner Perkins and Y Combinator.
- Company website: http://www.gusto.com/
- Type: Startups
- Level: Principal and up
- Location: Denver, CO - Hybrid; New York, NY - Hybrid; San Francisco, CA - Hybrid
- Work setup: Hybrid
- Pay: $170K to $215K base salary per year (USD)
- Posted: 2026-09-04
- Apply by: 2026-10-19
- Apply: https://job-boards.greenhouse.io/gusto/jobs/8158019
- Page: https://www.1752.vc/careers/jobs/gusto-head-of-risk-and-money-services/

## About the role

We are searching for a seasoned financial services operator and regulated-domain leader to own one of Gusto's most consequential customer-facing functions: Risk & Money Services. This role sits within CX and Gusto's Financial Services organization and reports directly to the Head of Financial Services.

## What they're looking for

- 7+ years as a departmental leader running large, multi-disciplinary financial services operations teams — with experience managing through senior direct reports across distinct operational functions
- Track record of leading through high-stakes, real-time financial decisions where individual calls carry material financial cost to customers or to the business
- Experience building reliable, scalable, AI-native operations in regulated domains — with the judgment to know where automation accelerates and where regulatory accountability stays non-negotiable
- Track record of delivering on the diverse needs of multiple senior partners across overlapping financial product lines
- Demonstrated ability to lead through significant organizational change — bringing teams along with clarity, candor, and consistency during periods of high operational flux
- Empathetic and employee-focused: you care deeply about the people on your team, you help them achieve their personal and professional goals, and you enable them to do the best work of their lives

Tags: Customer Experience