# Senior Commercial Lines Account Manager at Gusto

- Company: Gusto
- What the company does: Backed by General Catalyst, Kleiner Perkins and Y Combinator.
- Company website: http://www.gusto.com/
- Type: Startups
- Level: Senior
- Location: Denver, CO - Hybrid
- Work setup: Hybrid
- Pay: $83K to $102K base salary per year (USD)
- Posted: 2026-10-13
- Apply by: 2026-11-27
- Apply: https://job-boards.greenhouse.io/gusto/jobs/8257865?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/gusto-senior-commercial-lines-account-manager/

## About the role

Gusto is building its own P&C insurance agency — moving from a third-party referral model to a first-party, payroll-integrated experience that protects small businesses as they grow. We have policies in force and a growing book of business. What we don't yet have is a licensed account manager inside the company servicing it. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 5+ years of commercial lines service experience at an independent agency, brokerage, or carrier, servicing small commercial accounts end to end
- Workers' Compensation depth — class codes, experience modifiers, premium audits, and state-specific requirements. Pay-as-you-go WC experience is a strong plus
- Experience working in carrier portals (Hartford, AmTrust, etc) and coordinating with carrier underwriting/servicing teams to service an agency book of business
- AI and automation fluency — you've used AI tools in real service work (drafting, summarization, triage, outreach) and have opinions about where they hold up and where they don't
- Evidence you build, not just execute — a process you documented, a workflow you redesigned, or a tool you got built. We'll ask for specifics
- A compliance instinct: you know when something needs a licensed person, a carrier's sign-off, or a documented file, and you don't improvise around it

Tags: Customer Experience

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/gusto-senior-commercial-lines-account-manager/