# Senior L&D Specialist at Gusto

- Company: Gusto
- What the company does: Backed by General Catalyst, Kleiner Perkins and Y Combinator.
- Company website: http://www.gusto.com/
- Type: Startups
- Level: Senior
- Location: Denver, CO - Hybrid; New York, NY - Hybrid; San Francisco, CA - Hybrid; Scottsdale, AZ - Hybrid
- Work setup: Hybrid
- Posted: 2026-09-04
- Apply by: 2026-10-19
- Apply: https://job-boards.greenhouse.io/gusto/jobs/8128422
- Page: https://www.1752.vc/careers/jobs/gusto-senior-l-and-d-specialist/

## About the role

Our CX Learning & Development team is dedicated to building an exceptional customer experience by equipping our CX professionals with the skills they need to thrive, and it all starts with creating impactful, data-driven learning experiences. We are seeking a highly skilled and motivated Senior Learning & Development Specialist to lead program design, facilitate learning in key areas, and manage stakeholder relationships to drive business success.

## What they're looking for

- 5+ years of L&D experience required
- Ability to travel up to 50% of the time
- Proactive, solution-oriented mindset with excellent organizational skills and attention to detail
- Adaptability and a passion for continuous learning and personal development in a fast-paced, dynamic environment
- Proven experience in learning program design, development, and facilitation across multiple knowledge areas
- Strong coaching skills, with the ability to mentor learners and participants as well as junior team members

Tags: Customer Experience