# Tax Resolution Advocate at Gusto

- Company: Gusto
- What the company does: Backed by General Catalyst, Kleiner Perkins and Y Combinator.
- Company website: http://www.gusto.com/
- Type: Startups
- Level: Mid level
- Location: Denver, CO - Hybrid; Scottsdale, AZ - Hybrid
- Work setup: Hybrid
- Posted: 2026-10-18
- Apply by: 2026-12-02
- Apply: https://job-boards.greenhouse.io/gusto/jobs/8293217?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/gusto-tax-resolution-advocate/

## About the role

This is an amazing opportunity to use your payroll expertise to reshape our customer experience. You’ll showcase your passion for customer support by resolving tax notices while delivering a world-class customer experience. You'll act as a detective and problem-solver discovering payroll discrepancies, researching tax laws, and identifying the root cause of notices. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 2-4 years of payroll experience, notice resolution experience is a plus
- Ability to work collaboratively with cross-functional teams
- AI Fluency: Capable of using current AI tools and have a mindset to help create and shape new AI tool functionality
- Capability to manage multiple priorities within a high-volume, fast-paced environment and adapt to shifting priorities daily
- Commitment to personal high standards and a desire to contribute to team and company goals
- Strong analytical and problem-solving skills with guidance to resolve issues from complex variables

Tags: Customer Experience

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/gusto-tax-resolution-advocate/