# Customer Account Manager - SMB at HackerRank

- Company: HackerRank
- What the company does: Backed by Y Combinator.
- Company website: http://hackerrank.com
- Type: Startups
- Level: Senior
- Location: Hybrid in Santa Clara, CA
- Work setup: Hybrid
- Pay: $100K to $125K base salary per year (USD)
- Posted: 2026-04-29
- Apply by: 2026-10-08
- Apply: https://job-boards.greenhouse.io/hackerrank/jobs/7861045
- Page: https://www.1752.vc/careers/jobs/hackerrank-customer-account-manager-smb/

## About the role

We are seeking a Customer Account Manager who is committed to delivering a strong customer experience and supporting customers throughout their lifecycle with HackerRank. This role is designed for an early-career account manager who is eager to build foundational skills in customer renewals, relationship management, and account operations.

## What they're looking for

- You bring 1–3 years of experience in a customer-facing role within a SaaS or technology environment, such as account management, sales development representative, customer success, or sales support
- You are organized, resilient, and comfortable managing multiple priorities in a fast-paced environment
- You are customer-focused and curious, motivated by understanding customer needs and ensuring a positive, reliable experience
- Strong written and verbal communication skills, with the ability to explain concepts clearly
- Familiarity with HR Tech, recruiting tools, or developer-focused products
- Comfort engaging with day-to-day customer contacts in HR, Talent, or Engineering teams

Tags: Go To Market