# Customer Experience Manager at Halter

- Company: Halter
- What the company does: The leading operating system to run a pasture-based farm. Bringing animal and pasture data together in one app - so you can move from insight to action. Backed by Bessemer.
- Company website: https://halterhq.com/home
- Type: Startups
- Level: Senior
- Location: Boulder HQ
- Work setup: On-site
- Pay: $150K base salary per year (USD)
- Posted: 2026-07-30
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/halter/9de2a492-3117-45e5-b836-fc4880b9f217
- Page: https://www.1752.vc/careers/jobs/halter-customer-experience-manager/

## About the role

You'll hire, onboard, and develop Halter's CX Specialists in the US as the team scales. You'll run the routines that keep a team sharp, coaching, 1:1s, quality reviews, and you'll raise the bar on performance and culture as headcount grows.

## What they're looking for

- A genuine builder and operator. You've scaled or materially improved a team or function before, and you know the muscle of turning a working operation into a great one
- Startup or high growth experience. You know what it means to build the plane while flying it, and you're comfortable improving something that's already moving
- Obsessed with creating the best customer outcomes and experiences. That's the whole point of the role for you, not a line on a KPI dashboard
- Genuinely energised by AI and automation as tools to drive team performance, not just tech you tolerate
- Knows when to be scrappy. You don't wait for the perfect process when a customer needs a fast, hands-on fix, you go hard, solve it, then build the system so it doesn't happen again
- 3+ years leading and developing teams in a customer facing environment, support, operations, hospitality, or anywhere people and quality outcomes matter

Tags: Customer