# Application Engineer at Hamsa

- Company: Hamsa
- What the company does: Backed by 500 Global.
- Company website: https://hamsapay.com
- Type: Startups
- Level: Mid level
- Location: United States
- Work setup: Remote
- Posted: 2026-08-25
- Apply by: 2026-10-12
- Apply: https://jobs.ashbyhq.com/hamsa/a9e177c6-e488-4ada-bfe6-c6839bfa1b14
- Page: https://www.1752.vc/careers/jobs/hamsa-application-engineer/

## About the role

Configure and operate AWS-based monitoring and logging tools (e.g. CloudWatch, CloudTrail, AWS Config), and integrate with third-party tools such as Datadog, Prometheus, New Relic and Grafana. Set up alerts, dashboards, and escalation workflows in AWS and hybrid environments.

## What they're looking for

- 3–5 years of experience in Application Support or Systems Support roles, preferably in early-stage or high-growth environments
- Hands-on experience with AWS monitoring, logging, and IAM administration
- Familiarity with system monitoring tools and workflows, experience standing up and maintaining alerting systems
- Solid understanding of incident management and user access provisioning
- Strong customer service mindset with excellent written and verbal communication skills
- Experience providing Level 2 support directly to SaaS clients

Tags: Technology