# Manager, Scaled Customer Success at Handshake

- Company: Handshake
- What the company does: Backed by Kleiner Perkins and Lightspeed.
- Company website: http://www.joinhandshake.com/
- Type: Startups
- Level: Senior
- Location: New York, NY
- Work setup: Remote
- Pay: $168K to $210K base salary per year (USD)
- Posted: 2026-09-02
- Apply by: 2026-10-17
- Apply: https://jobs.ashbyhq.com/handshake/66024b3f-179a-4c5d-8bac-a723859eddff
- Page: https://www.1752.vc/careers/jobs/handshake-manager-scaled-customer-success/

## About the role

We are looking for a customer-focused, operationally minded leader to manage three Mid-Market Customer Success Managers and lead our tech-touch digital engagement strategy. The ideal candidate is a strong coach with experience building scaled Customer Success programs. They are comfortable creating structure in ambiguous environments and have designed AI-enabled workflows that improve customer engagement, team efficiency, or business outcomes. In this role, you'll:

Tags: Employer Revenue