# Strategic Customer Success Manager, Federal at Handshake

- Company: Handshake
- What the company does: Backed by Kleiner Perkins and Lightspeed.
- Company website: http://www.joinhandshake.com/
- Type: Startups
- Level: Senior
- Location: New York, NY
- Work setup: Remote
- Pay: $168K to $210K base salary per year (USD)
- Posted: 2026-08-21
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/handshake/45b712a7-9b9b-4c4d-bc63-99cfb12d65ba
- Page: https://www.1752.vc/careers/jobs/handshake-strategic-customer-success-manager-federal/

## About the role

As a Strategic CSM on the Federal Accounts team, you are Handshake's most senior customer-facing partner, responsible for owning the full success lifecycle of our most complex government agency relationships. You will drive value realization, strategic alignment, and deep adoption across a focused book of high-stakes accounts, while navigating the unique procurement cycles, compliance requirements, and stakeholder hierarchies that define the federal space.

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