# Technical Customer Support Specialist at HappyRobot

- Company: HappyRobot
- What the company does: Autonomous AI workers that communicate, coordinate, and operate at scale across the real economy. Backed by Y Combinator and a16z.
- Company website: https://happyrobot.ai
- Type: Startups (AI role)
- Level: Mid level
- Location: San Francisco
- Work setup: Remote
- Pay: $150K to $200K base salary per year (USD)
- Posted: 2026-09-24
- Apply by: 2026-11-08
- Apply: https://jobs.ashbyhq.com/happyrobot.ai/8d17907d-f18a-4259-a881-cdf41cb67af3
- Page: https://www.1752.vc/careers/jobs/happyrobot-technical-customer-support-specialist/

## About the role

Curiosity and adaptability: you can learn customer workflows quickly and We take full responsibility for our work, outcomes, and team success. No excuses, no blame-shifting — if something needs fixing, we own it and make it better. This means stepping up, even when it’s not “your job.” If a ball is dropped, we pick it up. If a customer is unhappy, we fix it. If a process is broken, we redesign it. We don’t wait for someone else to solve it — we lead with accountability and expect the same from those around us.

## What they're looking for

- Excellent written and verbal communication skills in English — able to explain
- technical concepts clearly to non-technical stakeholders
- Strong ability to triage, prioritize, and resolve issues independently under
- tight deadlines
- Curiosity and adaptability: you can learn customer workflows quickly and
- propose solutions

Tags: Engineering