# Customer Experience Engineer I/II at Harness

- Company: Harness
- What the company does: Backed by Battery, Norwest and GV.
- Company website: https://harness.io/
- Type: Startups (AI role)
- Level: Mid level
- Location: U.S. (Remote)
- Work setup: Remote
- Posted: 2026-10-07
- Apply by: 2026-11-21
- Apply: https://www.harness.io/company/jobs/apply?gh_jid=5256226007&gh_jid=5256226007&utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/harness-customer-experience-engineer-i-ii/

## About the role

Join our Customer Engineering team, where you'll own complex, often ambiguous technical issues for enterprise customers, broken pipelines, deployment failures, connectivity problems, misconfigured infrastructure through to resolution, and feed what you learn back to Product and Engineering. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 2+ years in a customer-facing engineering, DevOps, SRE, or platform role or equivalent depth from internships, personal projects, or open-source work. Depth and curiosity matter more than years
- Hands-on with Kubernetes, ECS, and Docker, plus at least one major cloud platform (AWS, GCP, or Azure)
- Solid grasp of CI/CD concepts and Linux/networking fundamentals
- Scripting ability (Python, Node.js, Bash, or similar) and enough coding experience : coursework, projects, or professionals to read source code and make small, guided changes
- Clear written and verbal communication comfortable driving a customer call and writing up findings for both engineers and managers
- A fast learner, comfortable getting hands-on in unfamiliar systems

Tags: Customer Experience

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/harness-customer-experience-engineer-i-ii/