# Professional Services Engagement Manager at Harness

- Company: Harness
- What the company does: Backed by Battery, Norwest and GV.
- Company website: https://harness.io/
- Type: Startups (AI role)
- Level: Senior
- Location: U.S. (Remote)
- Work setup: Remote
- Posted: 2026-06-25
- Apply by: 2026-10-08
- Apply: https://www.harness.io/company/jobs/apply?gh_jid=5174597007&gh_jid=5174597007
- Page: https://www.1752.vc/careers/jobs/harness-professional-services-engagement-manager/

## About the role

As a Professional Services Engagement Manager, you will play a critical role in helping customers accelerate their software delivery transformation with Harness. Acting as the bridge between Sales, Professional Services, and Delivery teams, you will combine technical expertise, consultative selling, and business acumen to shape services engagements that drive measurable customer outcomes.

## What they're looking for

- 5+ years of experience in a technical sales, professional services, solutions consulting, or customer-facing role within the software delivery, DevOps, cloud, or developer tooling ecosystem
- 5+ years of experience as a manager or technical lead for teams in software engineering, devops software delivery, DevOps, cloud, developer tooling, etc
- Strong understanding of modern software delivery practices, including CI/CD, DevOps, platform engineering, cloud-native technologies, and software development lifecycle best practices
- Proven ability to consult with customers on technical transformation initiatives, helping organizations improve software delivery processes, developer productivity, and operational outcomes
- Experience scoping complex technical engagements, developing service proposals, and authoring clear Statements of Work (SOWs) that align customer objectives with delivery outcomes
- Demonstrated success positioning and selling professional services offerings, including scoping, discovery, solution development, pricing, forecasting, and commercial negotiations

Tags: Professional Services