# Operating Memory Lead at Harper

- Company: Harper
- What the company does: You make one call, we make the rest. Harper learns your business, works every market that can write it, and brings back the right coverage at the right price. Backed by Peak XV, Y Combinator and Antler.
- Company website: https://www.harperinsure.com/
- Type: Startups (AI role)
- Level: Senior
- Location: San Francisco
- Work setup: On-site
- Pay: $90K to $150K base salary per year (USD)
- Posted: 2026-05-28
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/harperinsure/5c1d20be-2113-4552-a4c3-b7546f2b274f
- Page: https://www.1752.vc/careers/jobs/harper-operating-memory-lead/

## About the role

The bet — turning human judgment into compute — has a precondition: the judgment has to be written down. AI doesn't magically understand a company. It works only when the business is documented clearly enough for systems to retrieve the right context, recognize the workflow, handle the edge cases, and escalate when a human is actually needed.

## What they're looking for

- An exceptional writer and synthesizer who can turn a messy transcript into a clear operating doc the same day
- Curious about how organizations actually work, and you like sitting with operators
- You notice hidden assumptions, missing ownership, and contradictions other people walk past
- Structured but not bureaucratic, you care whether documentation changes behavior, not whether it looks polished
- Low-ego, persistent, and allergic to "someone should probably document that."

Tags: Operations