# Staff / Principal Product Manager, Ranking at Headway

- Company: Headway
- What the company does: Backed by Accel, a16z and GV.
- Company website: https://headway.co/
- Type: Startups
- Level: Principal and up
- Location: Remote
- Work setup: Remote
- Pay: $265K to $375K base salary per year (USD)
- Posted: 2026-09-01
- Apply by: 2026-10-16
- Apply: https://jobs.ashbyhq.com/headway/44313d7b-5d70-4fe0-b0b5-24b049f63d81
- Page: https://www.1752.vc/careers/jobs/headway-staff-principal-product-manager-ranking/

## About the role

One million patients a month ask for a referral to a mental health provider. When they search on Headway, the order of results decides who books and who gives up. You own that order. The scope is patient–provider matching: the retrieval and ranking systems, the strategy for where they go next, how we think about our data strategy and platform to . Your mission: maximize successful matches. Not clicks. Not bookings. Patients who connect with a provider, stay in care, and get better.

## What they're looking for

- You have 10+ years of product management experience , including hands-on ownership of search, ranking, recommendations, or marketplace matching at scale
- You've shipped ML ranking or relevance systems to real users. You can discuss objective function design, feature development, and offline vs. online evaluation from experience
- You can hold an architecture conversation with ML engineers, challenge modeling assumptions, and make informed build-vs-buy calls
- You've lived marketplace trade-offs and understand that ranking allocates opportunity across one
- You're fluent in embeddings, semantic search, and LLM-powered product, and you know which of them actually ships value
- You've presented strategy to executives and held your ground on the hard questions

Tags: All Cost Centers