# Business Operations Specialist at Healia

- Company: Healia (YC W24)
- What the company does: Modern health insurance for dual income families. Backed by Y Combinator.
- Company website: https://www.healiahealth.com/
- Type: Startups
- Level: Mid level
- Location: Columbus, OH, US
- Work setup: On-site
- Pay: $65K to $75K base salary per year (USD)
- Posted: 2025-01-04
- Apply by: 2026-10-08
- Apply: https://www.ycombinator.com/companies/healia/jobs/RU0qEdZ-business-operations-specialist
- Page: https://www.1752.vc/careers/jobs/healia-business-operations-specialist/

## About the role

Transforming the customer experience : Own the process of handling customer claims from start to finish, making sure every step is smooth and efficient. Being the problem solver : Dive into customer support questions and resolve issues quickly, turning challenges into opportunities for improvement.

## What they're looking for

- Have 0-3 years of experience in an operations role
- Possess a high level of resourcefulness, grit, and determination
- Have excellent written and verbal communication skills
- Demonstrated professionalism in all aspects of communication and interaction
- Possess strong organizational skills and adept at managing multiple priorities effectively
- Exhibit meticulous attention to detail

Tags: Operations