# Complaint Specialist at HeartFlow

- Company: HeartFlow
- What the company does: Heartflow’s vision is to transform CAD from the leading cause of death into a disease that can be managed for life.
- Company website: https://www.heartflow.com
- Type: Startups
- Level: Mid level
- Location: Austin, Texas
- Work setup: On-site
- Pay: $61K to $75K base salary per year (USD)
- Posted: 2026-10-01
- Apply by: 2026-11-23
- Apply: https://job-boards.greenhouse.io/heartflowinc/jobs/6210182004?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/heartflow-complaint-specialist/

## About the role

As our Complaint Specialist , you will help protect the safety of patients and the regulatory integrity of the Heartflow platform after it reaches clinicians. You will manage product complaints from intake through closure, making sure every report is evaluated, documented, and assessed for reportability accurately and on time. This role is a core part of our post-market surveillance system and connects customer feedback to continuous quality improvement. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Knowledge of ISO 14971 (risk management for medical devices)
- Strong critical thinking skills and great attention to detail
- Excellent communication, documentation, and time management skills
- Ability to work independently in a fast-paced, adaptive environment and to collaborate well within a team
- Experience with Salesforce, Electronic Document Management Systems (EDMS), Google Workspace, and MS Office
- Education: Bachelor’s degree

Tags: Quality

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/heartflow-complaint-specialist/