# Customer Success Analyst at HeartFlow

- Company: HeartFlow
- What the company does: Heartflow’s vision is to transform CAD from the leading cause of death into a disease that can be managed for life.
- Company website: https://www.heartflow.com
- Type: Startups
- Level: Analyst
- Location: Rohnert Park, California; San Francisco, California
- Work setup: On-site
- Pay: $135K to $170K base salary per year (USD)
- Posted: 2026-11-04
- Apply by: 2026-12-19
- Apply: https://job-boards.greenhouse.io/heartflowinc/jobs/6239312004?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/heartflow-customer-success-analyst/

## About the role

Heartflow is a medical technology company advancing the diagnosis and management of coronary artery disease, the #1 cause of death worldwide, using cutting-edge technology. The flagship product—an AI-driven, non-invasive cardiac test supported by the ACC/AHA Chest Pain Guidelines called the Heartflow FFR CT Analysis—provides a color-coded, 3D model of a patient’s coronary arteries indicating the impact blockages have on blood flow to the heart. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- CS Operations Expertise: Hands-on experience in Customer Success or Support Operations, including capacity and workforce planning and deriving insights from support ticket data
- SQL: Advanced SQL skills and comfort working in a cloud data warehouse (Amazon Redshift or similar), including complex joins, window functions, and deduplication logic
- BI & Visualization: Strong experience building dashboards in Tableau or a comparable BI tool, with an eye for clear, decision-oriented design
- Salesforce Fluency: Deep working knowledge of Salesforce (Service Cloud and Sales Cloud), including the case and account data model, reports and dashboards, and extracting data for analysis, SOQL experience is a plus
- Python: Working proficiency in Python (pandas or similar) for data wrangling, automation, and analysis, experience with text analytics or NLP techniques is a plus
- Modeling & Forecasting: Strong Excel and modeling skills, including scenario-based capacity and demand forecasting

Tags: Commercial Strategy

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/heartflow-customer-success-analyst/