# Director, Customer Support at HeartFlow

- Company: HeartFlow
- What the company does: Heartflow’s vision is to transform CAD from the leading cause of death into a disease that can be managed for life.
- Company website: https://www.heartflow.com
- Type: Startups
- Level: Principal and up
- Location: Austin, Texas, United States
- Work setup: On-site
- Pay: $180K to $220K base salary per year (USD)
- Posted: 2026-09-25
- Apply by: 2026-11-09
- Apply: https://job-boards.greenhouse.io/heartflowinc/jobs/6208325004
- Page: https://www.1752.vc/careers/jobs/heartflow-director-customer-support/

## About the role

Heartflow is a medical technology company advancing the diagnosis and management of coronary artery disease, the #1 cause of death worldwide, using cutting-edge technology. The flagship product—an AI-driven, non-invasive cardiac test supported by the ACC/AHA Chest Pain Guidelines called the Heartflow FFR CT Analysis—provides a color-coded, 3D model of a patient’s coronary arteries indicating the impact blockages have on blood flow to the heart.

## What they're looking for

- Effective project and personnel management with ability to help employees develop technical and professional skills
- Positive personality and comfortable in front of customers and collaborating with other Heartflow teams
- Ability to organize and analyze data and trends, including tracking of quality records and summarizing data for quality reviews
- Responsible, accountable, and able to organize multiple projects, including cross-functional efforts
- Practical problem-solving approach with ability to lead by example
- Excellent verbal and written communication skills

Tags: Customer Support