# Senior IT Support Specialist at Hearth

- Company: Hearth
- What the company does: About Hearth Hearth is the AI growth system for America's home improvement contractors. Backed by 8VC.
- Company website: https://gethearth.com
- Type: Startups
- Level: Senior
- Location: New York, NY
- Work setup: On-site
- Pay: $110K to $135K base salary per year (USD)
- Posted: 2026-09-11
- Apply by: 2026-10-26
- Apply: https://ats.rippling.com/hearth-careers/jobs/85c33190-7198-428e-b133-9a4cb0d20803
- Page: https://www.1752.vc/careers/jobs/hearth-senior-it-support-specialist/

## About the role

You'll operate as a team of one making IT work at Hearth. As our Senior IT and Security Specialist, you'll keep every employee unblocked, own how we onboard and off board, manage our MAC fleet, and keep our SOC2 program running smoothly. Our systems have the basics in place, but they weren't built to scale — this is your shot to audit what's there and build the function into something that can support our growth.

## What they're looking for

- Prior experience as the main IT point person (or a core IT specialist) at a company of a similar size — you've seen a lot and can operate independently without hand-holding
- Mac fleet administration experience, ideally from another startup
- Strong written communication — much of this role happens over Slack, so clear, polished writing matters
- Working knowledge of SOC2 compliance
- Able to be on-site at our SoHo office five days a week
- Experience building AI-powered workflows or automations — auto-resolving routine support tickets, for example

Tags: IT

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/hearth-senior-it-support-specialist/