# Associate Director, Customer Success – Life Sciences at Helixworks

- Company: Helixworks
- What the company does: Backed by SOSV.
- Company website: http://helix.works
- Type: Startups
- Level: Principal and up
- Location: United States - Remote
- Work setup: Remote
- Pay: $162K to $218K base salary per year (USD)
- Posted: 2026-09-01
- Apply by: 2026-10-16
- Apply: https://jobs.gem.com/helix/am9icG9zdDrcWjeVpm5JF3tEdFX0rsP0
- Page: https://www.1752.vc/careers/jobs/helixworks-associate-director-customer-success-life-sciences/

## About the role

Ready to make a real-world impact with your skills? At Helix, we're transforming healthcare by making genomics a standard of care. We partner with health systems and life science companies to accelerate the integration of genomic data into clinical practice. Join us in building a future where healthcare is personalized, proactive, and powered by genomics.

## What they're looking for

- 10+ years managing strategic partner relationships in biopharma or life sciences related to RWD / data licensing, sponsored research/testing programs, or clinical development
- 3+ years of direct people leadership experience
- Highly organized, with the ability to effectively manage multiple concurrent partner engagements and competing priorities
- Genuine curiosity about the product, the data, and each partner's business goals that drives you to keep learning and to spot opportunities others miss
- A natural relationship builder who earns trust quickly with both external partners and internal cross-functional teams
- A strong team player who works effectively with technical/delivery counterparts without needing to own the technical parts of the work