# Strategic Account Manager at Hello Patient

- Company: Hello Patient
- What the company does: Hello Patient is a healthcare AI company whose AI agents handle every patient conversation, inbound and outbound, across voice, text, and web chat.

Agents answer calls, book appointments, run new-patient intake, answer insurance questions, take refill... Backed by 8VC.
- Company website: https://hellopatient.com
- Type: Startups
- Level: Senior
- Location: New York, NY
- Work setup: Remote
- Pay: $90K to $135K base salary per year (USD)
- Posted: 2026-10-19
- Apply by: 2026-12-03
- Apply: https://jobs.ashbyhq.com/hellopatient/58ce6cdc-f0ce-43cd-ac75-8143f0989720?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/hello-patient-strategic-account-manager/

## About the role

Hello Patient is hiring a Strategic Account Manager to own the health, retention, and growth of our customer accounts from signature through post-go-live. You will be the primary relationship holder for your accounts, responsible for ensuring customers consistently realize value from Mia, identifying risks early, and helping customers expand how they use HelloPatient over time. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 3+ years in account management, customer success or a similar client-facing role
- Strong written and verbal communication. You can read between the lines, build excitement and handle pushback with confidence
- A strong storyteller who can turn data into a clear story about value
- Collaborative and works well with cross-functional teams. You're happy to wear multiple hats
- Strong attention to detail, so nothing falls through the cracks between customers and internal teams
- Comfortable with data. You can work in spreadsheets, read dashboards and explain what the numbers mean

Tags: Product & Operations

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/hello-patient-strategic-account-manager/